Our Handcrafted Items use materials and methods chosen for attractiveness, smart design, and long-lasting quality. We want you to be able to use and enjoy them for a long time and feel confident in choosing them as gifts. Each Print, Frame, Hat, Headband, Gaiter, and WhatKnot Craft Item is new, never used, unless stated otherwise in its description. The workshop/store is smoke-, and pet-free. For health reasons and to keep down costs, we do not offer refunds or returns. We correct any errors or mistakes on our part as soon as possible. Contact us for assistance in choosing sizes, styles, and materials. We customize!